Register Holder:
Nurture Networks Ltd
Digeni Akrita 54
1061, Nicosia
Cyprus
hello@ikariagreens.com
We collect personal information to manage customer relations effectively. The legal basis for processing personal data is founded on the customer relationship and compliance with legal obligations.
The collection and processing of data are justified by the consent provided by the individual concerned.
We collect information you provide such as your name, billing address, shipping address, email address, phone number, and payment details.
Customers can choose whether to receive marketing communications from IKARIA GREENS through their account settings. Alternatively, you can email us at hello@ikariagreens.com to opt-out of marketing communications.
- Shopify privacy policy for customers
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We retain personal information for the duration of the customer relationship and as long as legally required.
Data is collected directly from customers and through analytics tools like Google Analytics.
Nurture Networks Ltd does not transfer personal data outside the EU. Information is only shared with third parties such as Shopify and PayPal, as needed. Refer to their privacy policies for more information. Some analytics tools may collect or transfer data outside the EU.
Our website uses cookies to enhance user experience by recognizing frequent visitors and analyzing visitor information. Cookies do not harm your computer or files.
Users can adjust their web browser settings to decline cookies, but this may affect website functionality.
Access to collected information is restricted to staff members who need it for their work.
IKARIA GREENS does not engage in automated decision-making or profiling as per Article 22 of the GDPR.
Registered users have the right to know what information has been collected about them. Requests should be submitted in writing to Nurture Networks Ltd.
Users can request corrections of incorrect or outdated information and have the right to restrict or object to data processing according to Articles 18 and 21 of the GDPR.
Users can withdraw consent for data collection and processing, and file complaints with the Data Protection Ombudsman. Note that withdrawal of consent is subject to legal obligations requiring data retention and processing.
Shipping Policy
IKARIA GREENS offers FREE standard shipping for orders over (check offer on website). Customers who spend more than (check offer on website) in a single purchase may qualify for expedited shipping at no additional cost.
Subscribing to our service provides the added benefit of free delivery for your mushrooms as part of the subscription price.
Returns from within the EU are always FREE. If you are not completely satisfied with your purchase from IKARIA GREENS, you can return eligible items for a full refund within 90 days of purchase, provided they are unopened, unused, and in their original packaging. Contact us if you receive defective, damaged, or incorrect items.
We offer convenient return options.
Refunds are issued to the original payment method once we approve the return. Depending on your bank or credit card issuer, please allow 2–10 business days for the credit to post.
Eligible items can be exchanged instead of returned for a refund. Products eligible for exchange will be noted in your IKARIA GREENS Shipping and Returns section, along with instructions and terms. Contact us to initiate an exchange.
IKARIA GREENS ships throughout the EU and to European territories. Free shipping eligibility does not affect delivery times. We aim to dispatch items within 48 hours of your order. Delivery options are available at checkout. Note that some items, may not qualify for expedited shipping. Delivery times are subject to order cut-off times and carrier delays.
Customers are responsible for any customs fees and rates. IKARIA GREENS is not liable for these charges.
Note: Customs and duty fees may apply, especially for orders outside the EU.
